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Consumer Travel Behaviors, Predictions and Concerns During COVID-19

Ongoing AMC Global research looks at American attitudes toward air travel, car ride services and hotel stays

In this seventeenth wave of our ongoing study with OpinionRoute, we focused on Americans’ travel behaviors during the pandemic—and predicted travel plans for the remainder of 2020. Drastic drops in travel were uncovered in the study, particularly for air travel and hotels/motels, with some potential recovery predicted for the fourth quarter of 2020. Travel concerns cited by respondents include the cleanliness of hotel/motel rooms and the idea of being in confined spaces of planes and cars.

You can see a full representation of the travel behavior data here or click on the callout below.

We are growing! We've added six experienced insights professionals to our team to serve our clients with advanced research methodologies and approaches: Caitlin Connor, Robin Franke, Doug Galante, Reene Kalola, Mariah Kern, and Nichole Smith. They bring skills to further strengthen AMC’s cross-functional team of market research experts. 

At the beginning of the year, we saw the first deadline for compliance with the FDA’s new nutrition labeling regulations come and go. Just a few weeks later, our lives and businesses were turned upside down by the COVID-19 pandemic. As food and beverage manufacturers navigate a consumer audience that has changed its attitudes and behaviors completely, they must also address changing the Nutrition Facts on their labels. As if there isn’t enough going on, label changes like those required under the current regulations can have wider-reaching implications for some brands. 

Attitudes, Adoption Barriers and Projected Usage Timing for Pending Vaccine

Ongoing AMC Global research finds two-thirds of Americans willing to get an FDA-approved coronavirus vaccine, with different attitudes on preferred usage timing

Vaccine development for COVID-19 has been closely followed news since the pandemic began, with many seeing successful development as a "vital tool" to stopping this global health crisis. In this sixteenth wave of our ongoing study with OpinionRoute, we focused on Americans’ attitudes about usage of an FDA-approved coronavirus vaccine. While most respondents say they would agree to be vaccinated if a vaccine is approved this year, only some would want to receive the vaccine as soon as it is available, many would wait up to six months or more. For those who would not agree to be vaccinated, barriers included perceptions that there may not have been enough testing and concerns about safety. 

Ongoing AMC Global research finds spending has shifted away from traditional school supplies, and that parents are experiencing deep concerns about the upcoming school year

With back to school looming—or not looming as the case may be—this week we decided to ask parents with children entering K-12th grade this year about their predicted shopping behavior and their concerns. This is the latest wave of our ongoing study with OpinionRoute designed to help clients and industry leaders navigate quickly changing consumer behavior during the pandemic.

Ongoing AMC Global research finds the pandemic is negatively impacting the ability to stay in touch with friends and extended family

As we continue to explore consumer behavior during COVID-19 in collaboration with OpinionRoute, we decided to look at summer activities in the United States during the pandemic. The research showed that summer get-togethers in the are quite different in 2020, with virtual and socially distanced gatherings high on the list of activities. More than half of the respondents report restaurant outings, mostly indoors. And, while most report staying in touch with close family, the pandemic is negatively impacting the ability to connect with friends and extended family over the summer. 

Ongoing AMC Global research shows some new purchasing trends and behavior shifts will continue after the pandemic

The latest wave of our ongoing study with OpinionRoute shows many Americans have purchased outside of their typical brands recently—with newly experienced food brands likely to see the most continued purchases in the future. The study also looked at various behaviors during the pandemic and, as noted in previous findings, consumers expect to continue the trend of eating home cooked meals and eating healthier. You can see a full representation of the data here or click on the callout below.

Recently, Seeking Alpha, a large online community focusing on investing, published an article (How The COVID-19 Crisis Could Provide Long-Term Tailwinds) about grocery and e-commerce shopping using Kroger as a case study and the article featured AMC Global’s recent studies on consumer behavior regarding eating and shopping habits during the pandemic. 

Ongoing AMC Global research reveals routine medical visits, dental appointments, and recommended screenings for adults and children are being delayed during COVID-19

The latest research wave with our partner, OpinionRoute, shows that Americans are still delaying routine medical, dental and health screening visits. They are also handling prescriptions mostly via phone calls, and are reporting increased usage of vitamins and supplements during the COVID-19 pandemic. You can see a full representation of the data here or click on the callout below.

Today's release of the ongoing AMC Global study looks at consumer preferences regarding brand messaging and tone during COVID-19

The latest research wave with our partner, OpinionRoute, shows that consumers still want to hear about companies’ COVID-19 practices and how they are protecting customers and employees, with a serious and informative tone. You can see a full representation of the data here or click on the callout below.

How consumers feel about America reopening 

Tenth wave of ongoing AMC Global study on consumer perceptions during COVID-19 released today 

As the United States begins phased reopening state by state, our research with OpinionRoute this week explored consumer thoughts on a second wave of the COVID-19 pandemic, personal “quarantine bubbles”, and feelings about reopening states, businesses, and public spaces. You can see a full representation of the data here or click on the callout below.

The eighth wave of the ongoing weekly study by AMC Global and OpinionRoute was released today. The study findings are designed to help clients and industry leaders navigate quickly changing consumer behavior during the crisis.

The eighth wave of the ongoing weekly study by AMC Global and OpinionRoute was released today. The study findings are designed to help clients and industry leaders navigate quickly changing consumer behavior during the crisis.

The seventh wave of AMC Global's ongoing weekly study with OpinionRoute was released today. This week’s research focused on consumer snacking behavior during the COVID-19 pandemic. Questions about snacking included changes in: frequency of snacking, types of snacks, and times of day for snacking as well as reasons behind current snacking. Check out the full graphic of the data by clicking the callout below.

The second part of the sixth wave of our ongoing weekly study by AMC Global and OpinionRoute was released today. This week’s research focused on consumer drivers of alcohol consumption and shifts in choices during COVID-19. (We also looked at projected timing for consumers to frequent various venues after restrictions are lifted, see more here). To find out more about alcohol, we asked consumers how has frequency of drinking alcoholic beverages changed, if at all, during the COVID-19 pandemic. We also asked them what factors they take into consideration when choosing which alcoholic beverages to drink right now.

Check out the full graphic of the data by  clicking the callout below.

 

The first part of the sixth wave of our ongoing weekly study by AMC Global and OpinionRoute was released today. This week’s research focused projected timing for consumers to frequent various venues after COVID-19, once these venues are open and available. (We also looked at alcohol choice and consumption, see more here). We found that consumers will go to businesses in phases. Hair salons and barber shops will be among the first to see their customer base return, whereas consumers are going to wait longer before returning to crowded activities, where social distancing is nearly impossible to uphold such as going to concerts and sporting events.

A case study of AMC Global's work was recently published in Quirk's Marketing Research Review focusing on our work with our client partner, , Drinkworks (a joint venture between Anheuser-Busch InBev & Keurig) who launched their new Drinkworks Home Bar by Keurig® The article explores how insights were gathered from actual purchasers of the new product, using our ResponseCash® PFU™ (Purchaser Follow-Up) methodology. Through the PFU, using both quant and qual approaches, understanding was gained regarding the user, the shopper and the market as a whole. 

The fifth wave of our ongoing weekly study by AMC Global and OpinionRoute was released today. This week’s research focused on environmental impact during the COVID-19 pandemic and changes in consumer behavior and perceptions. The positive environmental impact of stay-at-home orders is being recognized by consumers and awareness of personal impact on climate change is increasing.  

Check out the full graphic of the data by clicking the callout below.

The fourth wave of the weekly COVID-19 consumer behavior study by AMC Global (an international custom market research firm specializing in launch strategies and brand tracking) and OpinionRoute (a leader in insights process management) was released today. This week’s research focused on product and brand availability, and the impact on purchasing behavior including private label’s role in choice during the COVID-19 pandemic. Results show that product availability issues are affecting consumer purchasing patterns, resulting in both lost sales as well as brand and product replacements.

Check out the full graphic of the data.

We know both from our own human experience and some initial research that we’ve conducted that giving back and contributing to the greater good is more important than ever during this global crisis. What better place to turn for ideas than to our awesome team members at AMC Global? We did a quick poll of our employees and found that they’re giving back in a wide variety of ways. Here are just a few. 

Third wave of ongoing AMC Global study on consumer perceptions during COVID-19 released today

Priorities are shifting during the COVID-19 pandemic with availability superseding price and brand name when purchasing food, beverage and household items.

Second wave of ongoing AMC Global study on consumer perceptions during COVID-19 released today

AMC Global and OpinionRoute Launch Weekly Study

We have launched a new, ongoing syndicated study produced in partnership with OpinionRoute, a leader in insights process management. The project launched this week with an examination of how company response to the COVID-19 pandemic has impacted consumer feelings toward the company. The study findings are designed to help clients and industry leaders navigate quickly changing consumer behavior during the crisis. 

We are in a time of ongoing, unexpected changes, with shifts in the marketplace already occurring and many unknowns on the horizon. Brands in many categories and consumer relationships to these brands are transforming like never before, as consumers deal with the reality and anticipated aftermath of COVID-19.

During the quickly evolving situation regarding the novel coronavirus, we all have been impacted with changes to our schedules, work and home environments, and activities. Our thoughts go out to those both directly and indirectly impacted at this time, and hope for resolution of this health crisis around the globe.

2020 is already shaping up to be a year of change. For 41 years, AMC Global has been partnering with some of the globe’s leading brands for product launches and consumer insights, so we’ve gotten pretty good at spotting trends. Here’s what we think will shape the coming year:

Saying Yes to Plant-Based Products

Vegetarian and vegan products are going to continue to go mainstream. Even the most hearty meat-eater seems willing to try “plant-based” products, with plant-based burgers popping up at every drive-through in the nation. More and more brands are choosing to play up the plant-based descriptor on their packaging as consumers show heightened  interest in this trend, both from a personal and a planet health standpoint. Even major meat manufacturers are getting in on the plant-based action, launching dedicated lines of plant-based and blended products. We expect to see this product category growin size and variety. 

Can we dub 2019 the “year of the beverage”?

Custom market research firm provides strategies for food and beverage companies to address new national Nutrition Facts labeling regulations

Did you miss our presentation at last month’s ESOMAR Congress? Never fear, we are hosting an encore presentation of “Test Launch is the New Black: How Learning in Market Can Optimize Launch Success!” online during the CPG Matters LEAD Conference on Wednesday, November 6.

Custom market research firm draws on deep knowledge working with the world’s top brands to make solid recommendations for packaging choices


Blue Bell, PA - 02 October 2019 - AMC Global, an international custom market research firm specializing in launch strategies, has released “Dressing for the Party: The Ultimate Guide to brand packaging in an omnichannel environment.” The piece dives into how the changing shopping environment is impacting brand packaging at a fundamental level. It provides context for brands looking to uncover sustainable packaging that works hard across multiple consumer purchase channels, as well as outlining clear steps companies can take to succeed in a convenience-driven shopper ecosystem.

“We work with clients every day facing packaging decision challenges in the environment of today’s marketplace, and have gained a significant depth of knowledge in this space,” said Shira Horn, Executive Vice President at AMC Global. “I am excited we can share some of our team’s learnings and experience in helping brands create packaging that resonates with target audiences, in all kinds of shopping environments—from online to in-store, as well as hybrid models.”

AMC Global draws on decades of experience helping companies such as Sanofi, Coca-Cola Company, Tyson Foods and more connect with their consumers. Operating under the knowledge that a brand’s visual look, graphics and design elements are essential to success, “Dressing for the Party: The Ultimate Guide to brand packaging in an omnichannel environment” examines how a traditional approach to brand packaging can be translated across shopping channels.

Readers of the paper will:

• • Find out how a product’s brand category influences packaging decisions
  • Gain an understanding of the importance of packaging sustainability, both from a cost and environmental standpoint
  • Uncover advice on which packaging elements should be retained across shopping channels, and which need to change
  • Discover a step-by-step way to approach packaging to help ensure a successful launch in an omnichannel marketplace

The paper includes a series of “brand tips” to help companies navigate the changing landscape in a practical, applicable way. The tips surround important topics such as implementing sustainability initiatives, designing for the fast-moving online browser, the importance of proper brand research and how to bring it all together in the real world.

To download the paper visit: https://info.amcglobal.com/ultimate-guide-to-brand-packaging


About AMC Global
AMC Global are the experts in product launch, with an innovative suite of tools that span the full product lifecycle. The company’s proprietary PFU™ (Purchaser Follow-up) tool, was developed early on to capture insights from real purchasers of new or restaged products immediately following launch. This solution set the stage for the development of numerous tools, some with exclusive patents, to help brands optimize products for launch and deeply understand purchaser and shopper perspectives. The AMC Global team prides itself on the fact that clients consider them true strategic partners, brought in to help their teams forward-think and stay on the cutting edge of analytics and insights. The company is headquartered in Blue Bell, PA. http://www.amcglobal.com/

AMC Global weighs in on what was happening at Congress in Edinburgh this week.

Joint venture of Anheuser-Busch InBev and Keurig uses custom market research firm’s proprietary pre-launch and in-market test & learn methods to ensure new product success