The current pandemic is changing consumer behavior, now and in the future

Posted by AMC Global on Apr 9, 2020 1:18:24 PM

Second wave of ongoing AMC Global study on consumer perceptions during COVID-19 released today

The second wave of the weekly syndicated study by AMC Global (an international custom market research firm specializing in launch strategies and brand tracking) and OpinionRoute (a leader in insights process management) was released today. This week’s research focused on consumer behavior changes during the pandemic and consumer behavior predictions for after the pandemic subsides. The study findings are designed to help clients and industry leaders navigate quickly changing consumer behavior during the crisis. 


The study this week asked consumers how COVID-19 has impacted current behavior and how consumers predict their behavior will change once the world moves into a “new normal” after the pandemic is considered over. The questions asked explored consumer’s current behavior and future behavior predictions in financial, shopping, health, social situations, as well as eating habits. 

Check out the full graphic of the data by clicking the callout below.

AMC Grocery Shopping

Key findings for the week of April 6: 

  • After the pandemic is considered over, 38% of consumers say that they will support local businesses more in the future, 32% say they plan on making more home cooked meals, and 35% say they will spend more time with family.

  • In terms of shopping, 52% of consumers are currently increasing online grocery shopping, but expect to go back to shopping in-store after—with only 25% seeing online grocery shopping as a continued behavior.

  • Financial planning has also seen a shift, with 37% shifting toward more saving and budgeting during the pandemic, with a predicted 40% shift toward more saving and budgeting after the pandemic is considered over. 

A complete representation of the data can be found here.

AMC Global Week 2 Summary April 9 2020

New results will be released on Thursdays based on the study’s weekly polling of U.S.-based general population primary purchasers. 

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